(1) Right of revocation for services
You have the right to revoke this contract within fourteen days without having to state any reasons. The revocation period is fourteen days as of the day the contract is concluded. In order to exercise your right of revocation, you must notify us (Damasko GmbH, Unterheising 17c, 93092 Barbing, telephone: +49 9401 80481, email: sales@damasko-watches.com) of your intention to revoke this contract by means of a clear declaration of such (e.g. sent to us in letter form by post or email). You may use the attached sample revocation form for this, although this is not obligatory.
In order to observe the revocation period it is sufficient that the exercising of the right of revocation is sent off before expiry of the revocation period.
Consequences of the revocation
In the event you revoke this contract, we are obliged to return all payments we have received from you, including delivery costs (with the exception of any additional costs incurred as a result of your choosing a form of delivery other than the competitive standard delivery we offer) without delay and at the latest within fourteen days as of the day we receive notification of your revocation of this contract. Unless expressly agreed with you to the contrary, we will use the same means of payment for the refund as you used for the original transaction; under no circumstances will you be charged for this refund.
In the event you have demanded that the services should begin during the revocation period, you are obliged to pay us a reasonable sum proportional to the part of the service already performed at the time you notify us of the exercising of the right of revocation of this contract compared to the total scope of the services indicated in the contract.
Please note:
The right of withdrawal does not apply to contracts for the provision of services where the consumer has expressly requested the entrepreneur to visit him in order to carry out urgent repair or maintenance work; this does not apply with regard to other services provided during the visit which the consumer has not expressly requested, or with regard to goods supplied during the visit which are not necessarily needed as spare parts during the maintenance or repair.
(2) Right of revocation for consignments of goods
You have the right to revoke this contract within fourteen days without having to state any reasons. The revocation period is fourteen days as of the day you, or any third party named by you other than the carrier, have or has taken possession of the goods. In order to exercise your right of revocation, you must notify us (Damasko GmbH, Unterheising 17c, 93092 Barbing, telephone: +49 9401 80481, email: sales@damasko-watches.com) of your intention to revoke this contract by means of a clear declaration of such (e.g. sent to us in letter form by post or email). You may use the attached sample revocation form for this, although this is not obligatory. In order to observe the revocation period it is sufficient that the exercising of the right of revocation is sent off before expiry of the revocation period.
Consequences of the revocation
In the event you revoke this contract, we are obliged to return all payments we have received from you, including delivery costs (with the exception of any additional costs incurred as a result of your choosing a form of delivery other than the competitive standard delivery we offer) without delay and at the latest within fourteen days as of the day we receive notification of your revocation of this contract. Unless expressly agreed with you to the contrary, we will use the same means of payment for the refund as you used for the original transaction; under no circumstances will you be charged for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You will bear the direct costs for the return of the goods. You are only liable for any diminished value of the goods in as far as this diminished value is due to your handling of the goods in a way that exceeds the scope of testing their nature, properties and functioning.
Please note:
The right of revocation does not apply to
- contracts for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
- contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
The goods may only be inspected by the Customer to the extent that this would also be the case in a local watch sale in a shop, i.e. not worn for a longer period of time, or the bracelets / steel straps shortened / lengthened, otherwise compensation may be claimed due to the loss in value, as the goods must be cleaned at considerable expense or can only be resold as B stock.
Sample revocation form
You can download our DAMASKO cancellation form as PDF here: Widerrufsformular-ENG_interaktiv.pdf (damasko-watches.com)
If you wish to revoke the contract, please fill out the sample revocation form (which is not mandatory) and send it back to:
DAMASKO GmbH
Unterheising 17c
93092 Barbing
oder an sales@damasko-watches.com
Status as of: 1st of August 2023